One of the findings: The most common form of non-telecoms service being offered is banking, payments & financial services using the mobile phone as the main access method.

Number of pages: 36

Published: April 2022

About the Report

The  report reveals new releases of non-telco services are on the increase to boost increase operators’ revenues. Telcos are becoming more open to exploring markets with little or no relationship to the communications side of their businesses.

Telcos are becoming retail organisations with an ability to sell both digital services and physical products to a mass market.

This report examines the introduction of non-telecoms services by 27 MNOs across 21 countries including from the banking, healthcare and electricity segments. One of the key markets for non-telecom services is Spain, which has seen the introduction of home security, electricity and healthcare services from the incumbent Telefonica.

Table of Contents
Introduction – The reasons for introducing non-telecoms services
Banking services – The introduction of Banking services
Financial services – Offered by MNOs worldwide
Electricity services – Offered by MNOs worldwide
Healthcare services – Offered by MNOs worldwide
Conclusions – The non-telecoms services being introduced by MNOs

Geographical Coverage
Austria
Bangladesh
Belgium
Brazil
DRC
France
Hong Kong
India
Indonesia
Italy
Ivory Cost
Pakistan
Philippines
Poland
Portugal
Singapore
South Africa
Spain
UAE
USA

Non-telecoms services covered
Bank Services
Energy
Inusrance
Health

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Topics covered as part of the 2021 Tariff Trend Report Series